Hiring For Team Lead/AM Ops(International),3+yrs,Jaipur

Hiring For Team Lead/AM Ops(International),3+yrs,Jaipur

05 Nov
|
OnPoint Corporate Services
|
Jaipur

05 Nov

OnPoint Corporate Services

Jaipur

Hiring for an international BPO in customer service blended process.

Job role: Team Leader/AM Ops

Job Location: Jaipur

Lead,mentor a team of agents

Meet or exceed KRAs, client KPI’s of team members to provide immediate and on the floor support and be responsible for team performance against Vendor established scorecards

Directly interface with US clients

Required Candidate profile

Excellent communication skills as a Team Lead min.2 yrs exp.in a bpo

Deep understanding international blended process

Hands on exp. in KPI, attrition,shrinkage,AHT etc. Role & responsibilities

If you have experience in same or refer who is looking for job change then share updated CV at [email protected]

📌 Hiring For Team Lead/AM Ops(International),3+yrs,Jaipur
🏢 OnPoint Corporate Services
📍 Jaipur

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