– Guest Relationship Executive (GRE)

Industry: Real Estate / Property Development Experience: 0–2 Years

Location: Mumbai / Navi Mumbai

Qualification: Graduate (Any Stream)

Role Overview

We are looking for a Guest Relationship Executive (GRE) to manage customer interactions, provide excellent customer service and ensure a smooth experience for clients throughout their property-buying journey.

Key Responsibilities

- Welcome and attend to customers visiting the site office or sales office.
- Handle incoming customer enquiries and provide project-related information.
- Coordinate site visits, property tours and customer appointments.
- Maintain customer databases and update enquiry details in CRM.
- Follow up with prospective buyers and assist the sales team.
- Manage customer queries, feedback and complaints professionally.
- Coordinate with the sales, marketing and CRM teams.




- Ensure a positive customer experience during site visits and project presentations.
- Maintain daily visitor records and prepare enquiry reports.
- Assist in customer engagement activities and project events.

Required Skills

- Excellent communication and interpersonal skills.
- Good customer-handling and coordination abilities.
- Presentable personality with a professional attitude.
- Basic knowledge of MS Excel and CRM.
- Ability to manage multiple customer enquiries.
- Robust follow-up and relationship-building skills.

Candidate Requirements

- Freshers and candidates with 0–2 years of experience can apply.
- Experience in hospitality, front office, customer service, retail or real estate is preferred.
- Graduates from any stream are welcome to apply.

📌 Guest Relationship Executive (GRE) (Sanpada)
🏢 Headstrong HR Consulting
📍 Sanpada