Company Description Bren Corporation is a Bengaluru-headquartered real estate development company specializing in residential, commercial, retail, and office spaces, as well as key infrastructure projects such as roads and bridges. Founded in 2012, Bren has delivered over 20 projects and more than 15 million sq. ft. of diversified assets across prime locations in Bengaluru, serving over 10,000 customers. True to its name, “Building Relationship Enterprises,” Bren focuses on long-term value and strong client relationships.

Through its philosophy of “Brennovation,” the company designs up-to-date, sustainable spaces using cutting-edge technology and energy-efficient features. Bren is also committed to social and environmental responsibility, exemplified by initiatives that improve habitats and quality of life.

Role Description The Guest Relations Executive is a full-time, on-site role based in Bengaluru, responsible for delivering a welcoming and professional experience to visitors, clients, and residents. This role includes greeting and assisting guests, managing reception duties such as handling inquiries, phone calls, and appointments, and coordinating with internal teams to ensure prompt resolution of guest requests.

The Guest Relations

Executive will maintain accurate visitor records, support sales and marketing events,



and provide clear information about Bren projects, services, and facilities. Daily responsibilities also involve managing customer feedback, addressing concerns courteously, and upholding high standards of service and appearance in all front-desk and lobby areas.

Key Responsibilities:

1.Welcome all walk-in customers, channel partners, and guests in a skilled and courteous manner.

2.Register all walk-ins and enquiries in the CRM/ERP system with complete and accurate information.

3.Coordinate site visits and assign customers to the respective Sales Executive.

4.Ensure customer site visit is recorded before initiating the site visit.

5.Maintain the reception area, experience center, and marketing displays in a clean and presentable condition.

6.Coordinate with the sales team to ensure a smooth customer handover.

7.Track daily walk-ins, site visits, and customer feedback.

8.Answer customer enquiries and provide basic project information.

9.Coordinate with housekeeping and administration to ensure site readiness.

10.Maintain visitor registers and daily site reports.

11.Support event management, project launches, and customer engagement activities.

12.Ensure all customer documents and records are maintained confidentially.

📌 Guest Relations Executive (Bengaluru)
🏢 bren
📍 Bengaluru