Role & responsibilities :

- Provide a warm, personalized greeting to guests upon arrival, ensuring they feel valued and welcomed

- Oversee the restaurant's reservation system, schedule bookings efficiently, and accommodate special requests.

- Address guest inquiries, resolve any complaints, and ensure that guests have a memorable dining experience.

- Build rapport with regular patrons, remembering their preferences to offer a personalized experience.

- Solicit guest feedback after their dining experience, and work with the management to implement improvements.

Preferred candidate profile

- Ability to communicate professionally and warmly with guests, making them feel welcomed and valued.

- Ability to handle guest inquiries and complaints calmly and efficiently, ensuring a positive guest experience.

- Ability to multitask and manage time effectively, particularly during busy service periods.

- Candidates from Aviation (Air Hostess, Cabin Crew etc), Hospitality (Guest Relations, Stewardess etc) are welcome to apply, owing to the importance of skilled etiquette, client handling, grooming standards, discretion, and service excellence in this role.

May Connect@ (70822)(84366)

📌 Guest Relation Executive (Fermale Only) (Delhi)
🏢 Umo Delhi
📍 Delhi