05 Nov
|
CKPC Properties
|
Bengaluru
05 Nov
CKPC Properties
Bengaluru
Guest Relationship Executive (GRE)
Company: CKPC Properties
Location: Kudlu Gate, Bangalore
Department: Sales / Customer Relationship Management
Experience: 13 Years (Real Estate / Hospitality / Customer Service preferred)
Employment Type: Full time
Job Summary
CKPC Properties is looking for a dynamic, well-presented and customer-focused Guest Relationship Executive (GRE) to manage customer interactions, coordinate site visits and ensure a seamless experience for prospective clients visiting our project site.
The ideal candidate should possess excellent communication and interpersonal skills, a professional approach and the ability to build strong relationships with prospective customers.
Key Responsibilities
- Welcome and greet prospective customers visiting the project site.
- Manage customer interactions and provide a professional hospitality experience.
- Coordinate and facilitate scheduled site visits for prospective buyers.
- Explain basic project information, amenities and facilities to visitors.
- Coordinate with the Sales Team for customer follow-ups and visit updates.
- Maintain visitor records, site visit registers and customer databases.
- Handle customer queries professionally and ensure timely resolution or escalation.
- Support the sales team in customer engagement activities and project events.
- Ensure the reception and customer interaction areas remain presentable.
- Maintain a positive and welcoming experience throughout the customer journey.
Required Skills & Qualifications
- Graduate in any discipline.
- 1–3 years of experience in Guest Relations, Front Office, Hospitality, Customer Service or Real Estate.
- Excellent verbal communication and interpersonal skills.
- Professional grooming and a customer-centric attitude.
- Good coordination, time management and relationship-building skills.
- Basic knowledge of MS Office and customer data management.
Working Schedule – Important
- The role requires working on Saturdays and Sundays, as customer site visits and property walkthroughs are primarily scheduled over weekends.
- Weekly off will be provided on weekdays, as per the organisation's roster.
- Flexibility to support customer visits and business requirements is essential.
Preferred Candidate Profile
- Candidates from real estate, hospitality, luxury retail or premium customer service backgrounds will be preferred.
- Candidates who are comfortable interacting with HNI customers and prospective property buyers will have an added advantage.
Work Location: Kudlu Gate, Bangalore Interested candidates can share their updated resumes with the HR Team.
📌 Guest Relation Executive (Bengaluru)
🏢 CKPC Properties
📍 Bengaluru