Role Overview

We are seeking a highly experienced and technically strong Genesys Cloud Architect to lead the architecture, design, implementation, integration, security, and DevOps governance of enterprise-scale contact center solutions built on Genesys Cloud.

Experience level: 6 to 9 years

Location: Bangalore The ideal candidate should possess deep expertise in High-Level Design (HLD) of enterprise contact center platforms and should be capable of driving end-to-end solution architecture across telephony, digital channels, integrations, CI/CD pipelines, infrastructure automation, security, and enterprise governance.

This role requires robust hands-on experience with Genesys Cloud, enterprise integrations, Salesforce, Terraform, GitHub, CI/CD pipelines, and secure deployment practices

. The candidate will also be responsible for leading technical teams, establishing engineering standards, defining deployment strategies, enforcing security best practices, and ensuring highly available and scalable contact center solutions.

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Benefits

- Provident Fund

Work Location: In person

📌 Genesys Architect (Bengaluru)
🏢 Amradnet india
📍 Bengaluru