Role & responsibilities

1. Front Desk Management

- Greet and welcome visitors, clients, and employees in a courteous and qualified manner.
- Maintain a neat, organized, and presentable reception area.
- Handle incoming calls, emails, and messages and route them to the appropriate
- departments.
- Manage visitor entries, issue visitor passes and ensure proper security
- protocols.

2. Administrative Support

- Maintain and update employee/visitor logs, contact lists, and front-office records.
- Handle courier services (incoming & outgoing) and maintain proper tracking records.
- Support HR and Admin teams in scheduling interviews, meetings, and appointments.
- Assist in handling office supplies and stationery inventory for front desk needs.

3. Communication & Coordination

- Act as the first point of contact for clients and guests, ensuring effective communication.
- Coordinate with housekeeping, facilities, and other departments for smooth office operations.
- Ensure timely dissemination of important information (circulars, notices, etc.).

4. Customer Service

- Provide accurate information regarding the company's services, policies, and procedures.




- Handle client/visitor queries politely and escalate unresolved issues to the concerned authority.
- Ensure a positive first impression for every visitor/guest.

5. Additional Duties

- Assist management with any ad-hoc administrative tasks as required.
- Provide support during company events, meetings, or special occasions.
- Maintain discipline, punctuality, and professionalism as a representative of the
- company.
- Customer support

Preferred candidate profile Experience: 0-1 years of experience in front office, receptionist, or customer service roles (freshers with good communication skills may also apply).

Education: Graduate / Diploma in any discipline. Basic computer knowledge

(MS office, email handling) is preferred.

Languages Required:

- Proficiency in Hindi, English and Tamil (mandatory)
- Good working knowledge of English for office communication

Skills & Attributes:

- Pleasant personality and professional grooming
- Excellent communication and interpersonal skills
- Ability to handle visitors, calls, and queries with patience and politeness
- Good organizational and multitasking abilities

📌 Front Desk Officer (Ambattur)
🏢 Oriens Global Marketing
📍 Ambattur