Company Description Hotel Golden Palm is a luxury hotel in Jabalpur known for its refined accommodation, elegant banquet spaces, and attentive hospitality. The property serves both business and leisure guests, offering comfortable rooms and modern amenities. Its banquet and event facilities host a variety of functions, from corporate meetings to social celebrations. Team members are encouraged to deliver personalized, high-quality service that enhances each guest’s stay.

Role Description The Front Desk Receptionist is a full-time, on-site role based at Hotel Golden Palm in Jabalpur. This role is responsible for greeting guests, managing check-in and check-out procedures, and ensuring a smooth arrival and departure experience. Daily tasks include answering phone calls, responding to guest inquiries, coordinating with housekeeping and other departments, and maintaining accurate records of reservations and payments.

The Receptionist also handles basic clerical duties such as updating guest information, preparing invoices, and organizing front desk documents. The role requires consistent,



professional communication and a strong focus on delivering courteous, effective customer service at all times.

Qualifications

- Strong customer service and communication skills, with the ability to interact professionally with guests and colleagues.
- Proficiency in receptionist duties, including guest check-in/check-out, handling reservations, and managing front desk operations.
- Excellent phone etiquette and the ability to handle multiple calls and inquiries efficiently and politely.
- Clerical skills such as basic computer proficiency, data entry, record keeping, and handling billing or documentation.
- Previous experience in hospitality or front office roles is preferred; familiarity with hotel management systems is a plus.
- Ability to work flexible shifts, including evenings, weekends, and holidays, as required by hotel operations.
- High school diploma or equivalent; additional training in hospitality or customer service is an advantage.

📌 Front Desk Receptionist (Jabalpur)
🏢 Hotel golden palm
📍 Jabalpur