About CTS Group

CTS Group is a fast-growing international design and build company specialising in data center development across Europe, the Middle East, Latin America and India. We combine engineering excellence, innovation and digital transformation to deliver high-performance, sustainable and future-ready data center solutions.

With over 40 nationalities represented across our teams, CTS fosters a collaborative, inclusive and high-performance culture where innovation and technical precision drive every project. Beyond construction, CTS develops digital systems and standardised modular data center units to meet the evolving needs of hyperscalers, colocation providers and enterprise clients.

In India, CTS India operates a production campus in Chennai for the manufacturing and prefabrication of modular data center units, supported by a growing engineering and design center in Mumbai.

Role Overview The Front Desk Executive & Office Administrator serves as the qualified face of CTS India's Mumbai office, managing front-desk operations, guest relations and day-to-day office administration.

The role ensures that clients, business partners, candidates, vendors and other visitors receive a professional and welcoming experience, while supporting the smooth running of office facilities, supplies and vendor coordination.

Key Responsibilities

Front Office and Guest Relations

- Manage the front desk and serve as the first point of contact for clients, business partners, Group executives, candidates, vendors and other visitors.
- Welcome guests professionally and coordinate their access, seating, refreshments and interaction with the relevant employees.
- Act as the official host for important client visits,



leadership meetings and visits by executives from the Group headquarters.
- Maintain visitor records and coordinate with administration and security for visitor access, parking, etc.
- Attend and appropriately redirect incoming telephone calls and general enquiries.
- Ensure that the reception, visitor waiting area and meeting rooms remain presentable and business-ready.

Meeting and Office Coordination

- Coordinate meeting rooms, refreshments, stationery, audiovisual equipment and other meeting requirements.
- Work closely with Administration, HR, IT, Finance and Travel to ensure smooth office support.
- Coordinate office requirements for important meetings, workshops, town halls and company events.
- Support the administration team in monitoring office supplies and front-office consumables.
- Promptly report facility, housekeeping, IT or security-related concerns to the relevant department.
- Provide administrative support for special assignments and business events, as required.

Office Administration & General Coordination

- Monitor availability of office stationery, pantry supplies, visitor refreshments and other front-office consumables, and coordinate replenishment as required.
- Coordinate with vendors for routine office requirements, courier, stationery and other administrative services.
- Maintain basic records of office assets, stationery,



consumables and other administrative items, as required.
- Support employee and visitor access requirements, including coordination of access cards, visitor passes and parking arrangements.
- Coordinate incoming and outgoing couriers, documents and official deliveries, and maintain appropriate records.
- Maintain confidentiality of company, employee and visitor-related information accessed while performing assigned duties.
- Undertake other administrative and coordination responsibilities assigned by the Admin team, HR or authorised representatives.

Required Qualifications and Experience

- Bachelor's degree in any discipline.
- Diploma or certification in office administration, hospitality or business administration would be an advantage.
- 35 years of relevant experience in front-office management, guest relations or office administration.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Experience working in a professional corporate environment is preferred.

Required Skills and Competencies

- Excellent spoken and written English.
- Professional telephone and front-desk etiquette.
- Strong interpersonal skills and the confidence to interact with clients and visitors.
- Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
- Strong organisational, coordination and follow-up skills.
- Ability to prioritise multiple tasks and manage time-sensitive requirements.
- High standards of discretion, integrity and confidentiality.
- Attention to detail and accuracy in documentation and communication.
- Proactive, dependable and service-oriented approach.
- Professional appearance and conduct appropriate for a client-facing corporate role.

📌 Front Desk Executive and Office Administrator (Mumbai)
🏢 DC Forte India
📍 Mumbai