Department: Food and Beverage

Job Summary :

The Food and Beverage Guest Service Associate is responsible for providing exceptional service to guests in all food and beverage outlets. They ensure guest satisfaction through prompt, courteous, and efficient service, while maintaining cleanliness and operational standards.

Key Responsibilities:

- Greet guests warmly and provide a welcoming atmosphere.
- Take accurate food and beverage orders and relay them to the kitchen/bar.
- Serve food and beverages efficiently according to service standards.
- Check in with guests to ensure satisfaction and anticipate needs.
- Handle guest complaints or concerns professionally and escalate when necessary.
- Maintain cleanliness and hygiene of dining areas, tables, and service stations.
- Set up and transparent tables, replenish condiments, and restock service stations.




- Process guest bills accurately using POS systems and handle cash or card transactions.
- Comply with all health and safety regulations and company policies.
- Collaborate with team members and support other roles as needed.

Requirements:

- High school diploma or equivalent; hospitality or F&B; training is a plus.
- Prior experience in food service or hospitality is preferred but not required.
- Excellent communication and interpersonal skills.
- Friendly, outgoing, and professional demeanor.
- Ability to work in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.

Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits

- Food provided
- Paid time off

Work Location: In person

📌 Food and Beverage GSA (Peroorkada)
🏢 Hotel Blue Castle
📍 Peroorkada