Executive – Support & Escalations (Navi Mumbai)

Executive – Support & Escalations (Navi Mumbai)

05 Nov
|
Reliance Jio Infocomm
|
Navi Mumbai

05 Nov

Reliance Jio Infocomm

Navi Mumbai

- Monitor support tickets and pending issues
- Coordinate with EMs, partners and internal teams
- Track SLA and resolution timelines
- Maintain escalation tracker
- Follow up on open issues
- Identify recurring issues and report them to the senior
- Maintain support documentation and knowledge base
- Share regular support status reports

📌 Executive – Support & Escalations (Navi Mumbai)
🏢 Reliance Jio Infocomm
📍 Navi Mumbai

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