English Customer Support Representative / International BPO (Ajmer)

English Customer Support Representative / International BPO (Ajmer)

05 Nov
|
Ambition global services
|
Ajmer

05 Nov

Ambition global services

Ajmer

URGENT HIRING | International BPO Customer Support Opportunities in Jaipur

Role: Customer Support Executive / Customer Service Representative (Voice / Chat / Email)

Location: Jaipur, Rajasthan (Work from Office)

Salary Package: 3.25 LPA 5.00 LPA + Monthly Incentives

Experience Level: 0 to 5 Years (Freshers & Experienced Candidates Welcome)

Education: 12th Pass / Undergraduate / Any Graduate / Postgraduate

PAN-INDIA HIRING | SPECIAL RELOCATION PACKAGE FOR OUTSTATION CANDIDATES:

Candidates from ANY city across India are welcome to apply! We make your move to Jaipur seamless:

Free 1-Way Travel Ticket (Flight / Train) to Jaipur

10 Days Complimentary Hotel Accommodation upon arrival

Relocation Bonus & Joining Support (as per company policy)

JOB OVERVIEW

We are hiring Customer Support Executives for premier International BPO processes in Jaipur. As a Customer Care Representative, you will interact with global customers to resolve queries, troubleshoot issues, and deliver world-class service through International Voice Process, Live Chat Support, and Email processes.

KEY RESPONSIBILITIES

- Handle incoming customer inquiries across International Voice, Chat, and Email channels with high professionalism.
- Identify customer needs,



troubleshoot technical/service issues, and provide timely, accurate resolutions.
- Maintain high Customer Satisfaction (CSAT) scores, quality scores, and First Contact Resolution (FCR).
- Communicate effectively with international clients using fluent English communication skills.
- Follow process guidelines, client SOPs, and call/chat workflow standards.

CANDIDATE REQUIREMENTS:
- Excellent English Communication Skills (Spoken & Written).
- Good listening, comprehension, and customer care / problem-solving abilities.
- Basic computer literacy & keyboard proficiency (30+ WPM typing preferred for Chat/Email Non-Voice processes).
- Flexibility to work in rotational shifts (5.5 day work week with rotational offs).
- Openness to relocate to and work from office in Jaipur (Relocation package provided).

PERKS & BENEFITS:
- Industry-leading fixed CTC + high uncapped monthly performance incentives
- Free outstation travel ticket + initial 10-day free hotel accommodation
- Exposure to top-tier global brands, international client handling, and modern infrastructure
- Fast-track growth opportunities into Team Leader (TL), Quality Analyst (QA), or Trainer roles

📌 English Customer Support Representative / International BPO (Ajmer)
🏢 Ambition global services
📍 Ajmer

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