: E-commerce Operations Executive

Job Title: E-commerce Operations Executive

Department: E-commerce & Marketing

Experience: 1–3 Years (Preferred)

Employment Type: Full-Time

1. Job Summary

We are looking for a dynamic, creative, and result-oriented E-commerce & Marketing Executive to manage our online sales platforms, execute digital marketing activities, improve brand visibility, and drive business growth.

The candidate will be responsible for managing e-commerce operations, product listings, online promotions, social media marketing, digital campaigns, and coordinating marketing activities to increase sales and customer engagement.

2. Key ResponsibilitiesA. E-commerce Management

- Manage and update product listings on e-commerce platforms such as Amazon, Flipkart, Meesho, and the company website.
- Upload product images, descriptions, pricing, specifications, and other relevant details.
- Monitor product inventory, stock availability, and order status.
- Process and coordinate online orders, returns, refunds, and cancellations.
- Monitor product performance, sales reports, and customer reviews.
- Ensure accurate product information and maintain proper catalogue management.
- Coordinate with warehouse, logistics, and customer support teams.
- Implement strategies to improve product rankings and online sales.
- Monitor competitor pricing, product listings, and market trends.

B. Digital Marketing

- Plan and execute digital marketing campaigns to promote products and services.
- Manage social media platforms such as Instagram, Facebook, LinkedIn, and YouTube.
- Create engaging social media posts, promotional creatives, and marketing content.
- Coordinate with graphic designers, photographers, and content creators.
- Manage paid advertising campaigns through Google Ads and Meta Ads.
- Develop strategies to increase website traffic, leads, engagement, and conversions.
- Monitor campaign performance and prepare marketing reports.
- Support SEO activities, keyword research,



and website optimisation.
- Plan promotional activities, festive campaigns, and product launches.

C. Marketing & Brand Promotion

- Develop marketing strategies to increase brand awareness and product visibility.
- Identify new marketing opportunities and potential customer segments.
- Conduct competitor analysis and market research.
- Coordinate promotional activities, offers, discounts, and campaigns.
- Support influencer marketing and collaboration activities.
- Work towards achieving monthly sales and marketing targets.
- Track marketing expenses and campaign ROI.

3. Required Skills & Qualifications

- Bachelor's degree in Marketing, Business Administration, Commerce, or a related field.
- 1–3 years of experience in e-commerce and digital marketing.
- Knowledge of Amazon, Flipkart, Meesho, and other e-commerce platforms.
- Basic understanding of SEO, Google Ads, and Meta Ads.
- Knowledge of social media management and digital marketing strategies.
- Positive communication and coordination skills.
- Basic knowledge of MS Excel and Google Sheets.
- Creative thinking, analytical ability, and problem-solving skills.
- Ability to work independently and meet deadlines.

4. Preferred Tools & Software

- Amazon Seller Central
- Flipkart Seller Hub
- Meesho Supplier Panel
- Google Analytics
- Google Ads
- Meta Business Suite
- Canva
- MS Excel and Google Sheets
- WordPress or Shopify

5. Key Performance Indicators (KPIs) The candidate's performance will be evaluated based on:

- Monthly online sales growth.
- Product listing accuracy and catalogue management.
- Improvement in product visibility and rankings.
- Social media engagement and follower growth.
- Website traffic and lead generation.
- Digital advertising performance and ROI.
- Timely execution of marketing campaigns.
- Achievement of assigned business targets.

6. Salary & Benefits

- Salary: As per experience and company standards.
- Performance-based incentives.
- Career growth opportunities.
- Professional development and learning opportunities.

Work Location: In person

📌 E-commerce Operations Executive (Siliguri)
🏢 Aman Tea Group
📍 Siliguri