Position: Digital Sales & Relationship Executive
Job Type: Full-Time | On-site
Location: New Delhi, India
Working Hours: 9:30 AM – 5:30 PM
Eligibility Criteria:
- Graduate in any discipline.
- Minimum 6 months to 2 years of relevant work experience in a similar role for professional/ clinical products.
- Excellent verbal and written communication skills in English are mandatory.
- Candidates should have a professional and customer-friendly approach.
- Ability to handle customer interactions, follow-ups, and maintain customer records efficiently.
Role Overview:
We are looking for a Digital Sales & Relationship Executive responsible for handling customer interactions, managing enquiries, and maintaining strong customer relationships through effective communication and timely follow-ups.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Communicate with prospects to understand their requirements, provide relevant information, and resolve queries.
- Maintain accurate call details, and interaction history.
- Manage customer data and update information using MS Excel and other computer applications.
- Follow up with prospective and existing customers to ensure customer satisfaction.
- Coordinate with internal teams to address customer concerns and ensure timely resolution.
Preferred Skill:
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer-handling skills.
- Basic knowledge of MS Excel, MS Word, and email handling.
- Ability to manage customer data and maintain records.
- Good follow-up, coordination, and problem-solving skills.
Salary & Benefits:
- Salary: ₹20,000 – ₹30,000 per month, depending on experience and skills.
- Opportunity to work in a skilled and growth-oriented environment.
Apply Now:
Email:
[email protected]
📌 Digital Sales & Relationship Executive (Delhi)
🏢 VILLA INDIA
📍 Delhi