– Desktop Support Engineer / Technical Support Engineer / System Administrator ( third party payroll)

Client Company: Tata Technologies Limited (TTL)

Payroll: T&M; Services Consulting Pvt. Ltd.

Job Location: Hinjewadi, Pune

Experience: 2–4 Years

Qualification: Any Bachelor's Degree (Computer Science / IT / Engineering preferred)

Employment Type: Third-Party Payroll

Job Summary

We are looking for a skilled Desktop Support Engineer to provide technical support to end users by troubleshooting hardware, software, operating systems, and network-related issues. The candidate will be responsible for maintaining IT infrastructure, resolving user queries, managing system updates, and ensuring smooth functioning of desktop systems.

Key Responsibilities

- Provide desktop and technical support for hardware, software, and network-related issues.
- Troubleshoot and resolve user issues through tickets, emails, calls, and on-site support.
- Install, configure, and upgrade operating systems, applications, and computer peripherals.
- Perform OS reimaging, Windows upgrades, patches, and software deployment.
- Manage Active Directory, Exchange, and Group Policy.
- Handle Microsoft Office, antivirus, anti-malware, and patch management.
- Perform network troubleshooting and connectivity support.




- Maintain IT asset inventory and documentation.
- Manage system backups and data recovery activities.
- Ensure timely resolution of tickets and adherence to SLA requirements.
- Provide remote and on-site technical assistance to end users.
- Prepare technical reports, maintain issue logs, and update support documentation.

Required Skills

- Desktop Support / Technical Support / System Administration.
- Windows OS Installation, Configuration & Troubleshooting.
- OS Reimaging, Windows Upgradation & Patch Management.
- Active Directory, Exchange & Group Policy.
- Hardware, Software & Network Troubleshooting.
- Microsoft Office and Peripheral Support (Printers, Scanners, etc.).
- Antivirus, Anti-Malware & Asset Management.
- Remote Desktop Support and Ticketing Tools.
- Good communication and problem-solving skills.

Eligibility Criteria

- 2–4 years of relevant experience in IT/Desktop Support.
- Bachelor's degree in any discipline; Computer Science, IT or Engineering preferred.
- Experience in supporting design applications will be an added advantage.
- Valuable communication and customer-handling skills.
- Strong troubleshooting and multitasking abilities.

Interested candidates can share their updated CV for further consid

📌 Desktop Support Engineer / Technical Support Engineer / System Administrator (third party payroll) (Pune)
🏢 T u0026 M Services Consulting Private
📍 Pune