Roles & Responsibilities:

- Inspires and motivates the team to exceed their potential, fostering a culture of ownership and accountability.
- Sets clear, actionable goals and tracks Key Performance Indicators (KPIs) to drive team success.
- Mentors and coaches team members to maximize productivity and drive qualified growth.
- Resolves employee issues, promotes a positive work environment, and addresses team concerns.
- Assigns tasks, manages workflows, and ensures compliance with company policies.
- Provides day-to-day monitoring, coaching, and guidance to the team.
- Communicates the company's purpose, core values, and vision to frontline employees.
- Conducts regular meetings (stand-ups, 1-on-1s) to provide updates, gather feedback, and align priorities.
- Identifies opportunities to drive sales growth and improve processes.
- Handles escalated calls, complaints, and queries, and facilitates cross-functional communication.
- Analyzes performance data and reports team progress to upper management.
- Leads team meetings and actively participates in monthly and weekly meetings.

To schedule your interview Call or send your CV through WhatsApp Contact us:- HR Sneha- (phone hidden)

📌 Deputy Manager (Mumbai)
🏢 Credicus Business Services
📍 Mumbai