The Deputy Manager - B - CAT will be responsible for overseeing and managing various operational tasks within the CAT (Customer Acquisition and Technology) team. This role involves strategizing customer acquisition initiatives, analyzing market trends, and collaborating with cross-functional teams to enhance customer engagement and satisfaction.

The Deputy

Manager will also monitor performance metrics, ensure compliance with company policies, and implement process improvements to drive business growth.

Key Responsibilities

- Develop and execute strategies for customer acquisition and retention.

- Analyze customer data and market trends to identify opportunities for growth.

- Collaborate with sales, marketing, and product teams to align strategies and enhance customer offerings.

- Monitor performance metrics and prepare reports for senior management.

- Ensure compliance with regulatory requirements and company policies.

- Implement process improvements to enhance operational efficiency.

- Lead and mentor team members, fostering a high-performance culture.

- Manage budgets and resources effectively to achieve departmental goals.

Skills and Tools Required

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Proficiency in data analysis tools and software (e.g., Excel, Tableau).





- Knowledge of customer acquisition strategies and best practices.

- Familiarity with insurance industry regulations and compliance.

- Experience in project management and process improvement methodologies.

- Ability to work collaboratively in cross-functional teams.

- Solid leadership and team management skills.

Preferred Qualifications

- Bachelor s degree in Business Administration, Marketing, or a related field.

- 5 years of experience in customer acquisition, marketing, or operations within the insurance or financial services sector.

- Certification in project management or relevant field is an advantage.

- Proficiency in CRM software and digital marketing tools.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Branch Sales Manager (B2B),

Industry Type: Insurance,

Department: Sales & Business Development,

Employment Type: Full Time, Permanent

Role Category: Enterprise & B2B Sales

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

CRMProject managementData analysisProcess improvementTeam managementFinancial servicesAnalyticalOperationsDigital marketingCustomer acquisition

📌 Deputy Manager - B - CAT (Mumbai)
🏢 Axis Max Life Insurance
📍 Mumbai