Job highlights

- Strong knowledge of customs financial processes, tax regulations, and proficiency in Kewill and MS Excel

- Generate and validate invoices, record and reconcile customs costs and duties, support compliance reviews, and manage customer communications

Job Summary

Ensure accurate financial execution of customs-related transactions, including invoicing, cost validation, and compliance support.

Responsibilities

- Generate and validate invoices (manual/system-based) for customs services.

- Ensures month end closure activities are done on time.

- Record revenue charges, taxes, duties, and incidental costs in job systems (e.g., Kewill). Validate and manage costs from customs and third-party agents; handle ad-hoc cost entries.

- Process invoice cancellations and reissuance based on approvals.

- Coordinate invoice dispatch and ensure timely communication with Customer Experience and Ops teams.

- Manage customer relationships and deliver exceptional service to both internal and external stakeholders through qualified email communication.

- Support compliance reviews and provide accurate data for KPI and Management Information System reporting.

Accountabilities

- Accurate and timely generation, validation, and dispatch of invoices for customs-related services.

- Precise recording and reconciliation of costs, taxes, and duties in job systems to maintain financial integrity.





- Compliance with internal controls and external regulations for customs financial processes.

- Delivery of error-free financial data to support reporting and audit requirements.

- Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.

- Collaborate with team members to ensure efficient and effective completion of multiple operational activities.

- Apply problem-solving skills to identify and address customer issues.

- Strong email communication skills and effective problem-solving abilities.

- Excel Knowledge is must

- High attention to detail with strong organizational capabilities.

- Ability to work collaboratively in a team and support rotating shifts as needed.

- Ability to manage multiple tasks simultaneously.

Required Business/ Technical Knowledge

- Strong knowledge of customs financial processes, tax regulations, and duty structures.

- Proficiency in financial systems (e.g., Kewill, CargoWise One) and MS Excel for data validation.

- Attention to detail and accuracy in high-volume transactional environments.

- Ability to collaborate effectively with Customer Experience, Ops, and Procure to Pay teams across regions.

- Problem-solving and adaptability to manage exceptions and ad-hoc requests.

📌 Customs Operations FinOps Specialist (Airoli)
🏢 A.P. Moller - Maersk
📍 Airoli