The Gig Are you looking for your first job or aiming to level up in your career Weve got an awesome role for you! Join us as a Customer Support Team Leader and make a real impact in the international voice process.

What You'll Do - Lead a team of customer support agents, guiding them toward success.

- Handle escalated customer issues with grace and professionalism.
- Train current team members, helping them find their footing.
- Monitor team performance and share feedback to encourage growth.
- Collaborate with other departments to improve overall service quality.
- Analyze customer feedback to help shape future customer support strategies.

What You

Need - Proven experience in an international voice process environment.





- Strong background in customer support roles.
- Excellent communication skills and a friendly vibe that puts customers at ease.
- Ability to motivate and inspire your team members.
- Flexibility to adapt to changing demands and needs. What's In It For You Youll learn how to lead a team, manage challenges, and enhance your problem-solving skills. This role will supercharge your career journey, giving you valuable experience that sets you apart. Lets grow together!

Industry

BPO / Call Center

Department

Customer Service (International)

📌 Customer Support Team Leader (Ahmednagar)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Ahmednagar