Experience: 1–2 Years

Location: Ahmedabad, Gujarat [Work From Office]

Employment Type: Full-Time

Working Days: 6 Days a Week

About Microvista Technologies:

Microvista Technologies Pvt. Ltd. is an IT solutions company providing software solutions to businesses. We focus on delivering quality services, building robust client relationships, and providing effective technology-driven solutions.

Job Overview

We are looking for a customer-focused and proactive Customer Support Executive with 1–2 years of experience who can independently handle UAE-based clients. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to understand client requirements and provide timely support.

Key Responsibilities

- Handle customer queries and provide support to UAE-based clients through calls, emails, and other communication channels.
- Understand client issues, requirements, and concerns and provide appropriate solutions.
- Assist clients with software-related queries, troubleshooting, and basic technical issues.
- Coordinate with internal technical and development teams to resolve customer issues.
- Ensure timely follow-ups and maintain positive client relationships.
- Maintain proper records of customer interactions, complaints, and resolutions.




- Follow up with clients to ensure their issues are resolved satisfactorily.
- Ensure a high level of customer satisfaction and service quality.
- Handle client escalations professionally and ensure timely resolution.

Required Skills & Qualifications

- 1–2 years of experience in Customer Support, Client Support, or Customer Service.
- Excellent verbal and written English communication skills.
- Experience handling international clients, preferably UAE or GCC clients.
- Good problem-solving and client-handling abilities.
- Basic understanding of software applications and technical troubleshooting.
- Good email-writing and coordination skills.
- Ability to manage multiple client queries and priorities.
- Customer-oriented attitude with a willingness to learn.

Preferred Candidate

- Candidates with experience in IT or software-based customer support will be preferred.
- Experience communicating with UAE-based clients will be an added advantage.
- Should be confident, professional, and comfortable communicating with international clients.

If you're interested then please share your CV at [email protected]

Thanks & Regards!

Nupur Dave

HR + TA

📌 CUSTOMER SUPPORT REPRESENTATIVE (Ahmedabad)
🏢 Microvista Technologies
📍 Ahmedabad