05 Nov
|
The Wall Street Consultants
|
Hyderabad
05 Nov
The Wall Street Consultants
Hyderabad
Key Responsibilities -Handle inbound customer calls and provide accurate information regarding banking products and services. -Clarify customer queries and determine appropriate solutions. -Research, troubleshoot, and resolve issues efficiently. -Escalate unresolved queries to the appropriate department when needed. -Complete transactions and maintain accurate documentation. -Cross-sell suitable banking products based on customer requirements.
Education -Graduation is mandatory. -No intermediate pass out.
Required Skills &
Competencies -Excellent verbal communication in English & Hindi -Regional language proficiency preferred -Basic computer knowledge and familiarity with MS Office tools -Robust telephone etiquette and active listening skills -Sound decision-making, logical reasoning, and numerical ability -Customer-oriented mindset with patience and empathy Interested Candidates...
Please
Call OR WhatsApp HR Akshathaa on 6363-642737.
📌 Customer Support Executive (Hyderabad)
🏢 The Wall Street Consultants
📍 Hyderabad