We are seeking a dedicated Customer Support Executive to join our team in Tamil Nadu. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and their issues are resolved efficiently. As a Customer Support Executive, you will play a crucial role in maintaining customer satisfaction and fostering positive relationships with our clients.

Key Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product-related questions, troubleshooting, and issue resolution.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with other departments to resolve complex customer issues and improve service delivery.
- Provide feedback to management on customer trends and areas for improvement.




- Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills

- Strong communication skills, both verbal and written.
- Proficiency in CRM software and customer support tools.
- Ability to handle difficult situations with empathy and professionalism.
- Excellent problem-solving skills and attention to detail.
- A customer-centric mindset with a passion for helping others. If you are a motivated individual with a passion for customer service and a desire to grow within a agile team, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding support to our valued customers and contributing to our company's success.

Industry

FMCG / F&B;

Department

Sales / BD

📌 Customer Support Executive (Chennai)
🏢 Talisman HR Solutions Private
📍 Chennai