05 Nov
|
Lyros Technologies Pvt.Ltd
|
Bengaluru
05 Nov
Lyros Technologies Pvt.Ltd
Bengaluru
We are seeking a dedicated Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support to our international clientele. This role requires excellent communication skills and the ability to handle customer inquiries effectively.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product-related questions and issues, ensuring a high level of satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve complex customer issues and improve service delivery.
- Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills
- Robust verbal communication skills, particularly in an international voice process environment.
- Ability to handle customer complaints and provide effective solutions.
- Proficiency in using customer support software and tools.
- A positive attitude and a passion for helping others. If you are looking for an opportunity to grow your career in customer support and are passionate about delivering excellent service, we encourage you to apply for this position.
Industry
BPO / Call Center
Department
Customer Service (International), Customer Care Executive
📌 Customer Support Executive (Bengaluru)
🏢 Lyros Technologies Pvt.Ltd
📍 Bengaluru