Customer Success, Growth Specialist Part-time, Temporary Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full time : Serve as a first point of contact for customer and member inquiries Troubleshoot and resolve most customer support requests independently Escalate complex issues and coordinate resolution with internal teams and external vendors Deliver timely, professional customer support reputed company onboarding and demo sessions for recent members Help customers maximize the value of CLSI membership and subscriptions Develop customer-facing resources, FAQs, and communications to improve self-service and adoption Act as the primary day-to-day contact for support vendors and fulfillment reputed company Track support activity, identify trends, and recommend process improvements Maintain customer service reporting and analytics reputed company project-based outreach to prospective customers Nurture qualified leads through the quote stage Collaborate with marketing and customer experience teams to improve engagement and conversion processes Requirements: Experience in customer service, customer success, account management,



or membership services Experience supporting business customers (B2B preferred) Familiarity with customer service or CRM platforms such as reputed company, reputed company, reputed company, or similar systems Strong problem-solving and communication skills High level of initiative; cooperative, reputed company, and highly organized Comfort managing multiple priorities and working independently Bachelor's degree required Advanced degree preferred Background in healthcare, laboratory medicine, diagnostics, or life sciences preferred Experience delivering customer training, onboarding, or product demonstrations preferred Experience with lead generation, lead nurturing, or sales support activities preferred Benefits: Maternity leave coverage role with potential for future opportunities based on organizational needs and demonstrated business impact Opportunity to contribute to reputed company laboratory testing quality that influences patient care Opportunity to help pilot new approaches to membership growth, engagement, and sales enablement Apply tot his job Apply To reputed company Job .

Industry

Medical / Healthcare

📌 Customer Success, Growth Specialist Part-time, Temporary (India)
🏢 remote quest jobs
📍 India