Customer Success & Client Relations Lead at Reliance Industries Limited Company: Click Career Pro Job Location: Remote (Work from home), India Employment Type: Full-time Experience Required: 2 years Salary: 5.5L10L a year Reliance Industries Limited is seeking an ambitious and qualified Customer Success & Client Relations Lead to join our high-performing team in Mumbai, Maharashtra. In this role, you will work closely with cross-functional peers to achieve excellence, solve challenging problems, and drive continuous organizational innovation. This job is posted on Click Career Pro Key Responsibilities: Act as the dedicated point of contact for clients from initial onboarding through ongoing adoption.

Proactively monitor account usage, customer health indicators, and satisfaction metrics. Resolve client inquiries and service issues swiftly with high empathy and professionalism. Collaborate with technical teams to escalate and resolve complex client challenges.

Gather client feedback to influence product enhancements and service roadmap.



For your support share your details to HR Dept.

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Requirements: Bachelor's degree in any discipline. 2 years of experience in customer success, client servicing, or account support. Exceptional verbal and written communication skills with active listening. Problem-solving mindset with a patient, customer-centric attitude. Proficiency with CRM and helpdesk ticketing platforms.

Benefits &

Compensation: Comprehensive corporate health, life, and accident insurance coverage for employee & family. Competitive performance incentives, annual bonuses, and fast-track career promotions. Continuous learning allowances, skilled certifications, and technical workshops. Modern hybrid working flexibility with home office infrastructure support. Generous paid annual leave, sick leave, and parental leave policies. .

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📌 Customer Success & Client Relations Lead at Reliance Industries Limited (India)
🏢 click career pro
📍 India