We are seeking a dedicated Customer Service Representative to join our team in Maharashtra. The ideal candidate will be fluent in Tamil and possess a solid commitment to providing exceptional customer service. This role is essential in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities

- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues and improve service processes.
- Provide feedback on customer concerns to help enhance service delivery.

Required Skills





- Proficiency in Tamil is mandatory.
- Strong communication skills, both verbal and written.
- Ability to handle customer complaints with empathy and professionalism.
- Basic computer skills and familiarity with customer service software.
- A positive attitude and a willingness to learn. This is an excellent opportunity for individuals looking to start their career in customer service. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.

Industry

Recruitment Services

Department

Recruitment

📌 Customer Service Representative (Navi Mumbai)
🏢 Transcendence Human Resources Private
📍 Navi Mumbai