- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
0 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Position: Customer Support Executive – BPO
Work Mode: Work From Home
Job Responsibilities
Handle customer queries through calls, emails, or chat.
Provide accurate information and resolve customer issues.
Maintain customer satisfaction and follow process guidelines.
Meet daily performance and quality targets.
Eligibility Criteria
Valuable communication skills.
Basic computer knowledge and typing skills.
Ability to work independently from home.
Work From Home Requirements
Desktop or laptop with a minimum Intel Core i5 processor.
Stable high-speed internet connection.
Updated web browser (Google Chrome recommended).
Quiet workspace with minimal background noise.
System Requirements:
1. 8 GG RAM or more
2. Windows 10 or above
3. Internet speed 30 Mbps or more
4. Functional Web Camera
5. USB Headset
Regards,
Yamanur K
📌 Customer Service Representative (Bengaluru)
🏢 Rouxel TP
📍 Bengaluru
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