05 Nov
|
Gratitude India
|
Kolkata
05 Nov
Gratitude India
Kolkata
Customer Service Process Associate Voice & Webchat Kolkata Company: Gratitude India Job Location: Kolkata, West Bengal, India Employment Type: Full time Experience Required: 1 - 6 years Handle customer queries via voice, webchat, email and messaging. Resolve complaints, document interactions, support back-office tasks, protect customer data and meet quality, resolution and productivity KPIs.
Required
Candidate profile Graduate preferred, with 16 years of customer service experience.
Solid
English, complaint handling, typing and multitasking skills; adaptable for rotational shifts and work from office. .
Industry
BPO / Call Center
📌 Customer Service Process Associate Voice & Webchat Kolkata
🏢 Gratitude India
📍 Kolkata