Customer Service Officer Company: O3Hire Job Location: Bhiwandi, Maharashtra, India Employment Type: Full-time Salary: 3L4L a year Key Responsibilities Core Responsibilities Onboarding & Adoption: Lead new clients through product implementation, configuration, and training to accelerate time-to-value.

Relationship Management: Act as the primary point of contact and trusted advisor for a designated portfolio of key clients.

Proactive Engagement: Monitor customer health metrics, usage data, and satisfaction KPIs (like NPS) to spot risks early. Cross-Functional Collaboration: Relay customer feedback and product improvement requests to the product, engineering, and sales teams. Retention & Growth: Drive account renewals, identify upsell or cross-sell opportunities, and minimize churn.

Compensation: 300,000.00 - 400,000.00 per year Advantages: Provident FundWork Location: In person .

Industry

Others

📌 Customer Service Officer (Bhiwandi)
🏢 O3Hire
📍 Bhiwandi