We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team in the travel industry. The ideal candidate will have a passion for customer service and a strong understanding of Global Distribution Systems (GDS) to assist our clients effectively. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction by providing exceptional support and guidance to travelers.

Key Responsibilities

- Handle customer inquiries and provide accurate information regarding travel bookings, itineraries, and services offered.
- Utilize GDS systems to manage reservations and assist customers with their travel needs.
- Resolve customer complaints and issues in a timely and qualified manner, ensuring a positive experience.
- Collaborate with team members to improve service delivery and enhance customer satisfaction.
- Maintain up-to-date knowledge of travel products, services, and industry trends to provide informed recommendations.




- Assist in training new staff members on customer service protocols and GDS usage.

Required Skills

- Proficiency in Global Distribution Systems (GDS) and travel-related software.
- Strong communication and interpersonal skills to interact effectively with customers.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Previous experience in customer service or support, preferably in the travel or call center industry.
- A customer-centric approach with a focus on delivering high-quality service. If you are passionate about travel and customer service, and you meet the experience requirements, we encourage you to apply for this exciting opportunity to join our team and help create memorable travel experiences for our clients.

Industry

BPO / Call Center

Department

Customer Service (International)

📌 Customer Service Executive (India)
🏢 Right Move Staffing Solutions Private
📍 India