We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Mumbai Region. The ideal candidate will be responsible for providing exceptional customer support and service to our clients, ensuring their needs are met efficiently and effectively. As a Customer Service Executive, you will handle inbound calls, assist customers with inquiries, and resolve issues related to our services.

You will play a crucial role in maintaining customer satisfaction and fostering positive relationships with our clients.

Key responsibilities include answering customer queries, providing information about products and services, and ensuring a high level of service quality. You will also be expected to document customer interactions and feedback accurately. The successful candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work in a rapid-paced environment.

Familiarity with BPO operations and experience in inbound processes will be advantageous. If you are passionate about customer service and looking to grow your career in a dynamic environment, we encourage you to apply.

Industry

BPO / Call Center

Department

Sales Support / MIS, Pre - Sales

📌 Customer Service Executive (Mumbai)
🏢 Impact Infotech
📍 Mumbai