We are looking for enthusiastic, customer-oriented, and motivated individuals to join our team as Customer Service Executives in the BPO sector. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.

Key Responsibilities

- Handle customer inquiries through inbound and/or outbound calls.
- Provide accurate information about products and services.
- Resolve customer complaints, queries, and concerns efficiently.
- Maintain a high level of customer satisfaction.
- Follow company policies, processes, and quality standards.
- Maintain proper records of customer interactions.
- Escalate complex issues to the concerned department when required.
- Meet daily performance targets and service-level expectations.

Skills & Qualifications
- Excellent verbal communication skills.
- Good listening and problem-solving abilities.
- Basic computer knowledge and typing skills.




- Customer-focused attitude with a willingness to learn.
- Ability to work in a team and handle pressure.
- Basic English communication skills (additional languages are an advantage).

Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate.
- Freshers are welcome to apply.
- Prior BPO or customer service experience will be an added advantage.
- Flexible to work in rotational shifts, if required.

Benefits
- Attractive salary package.
- Training and development opportunities.
- Performance-based incentives.
- Career growth opportunities.
- Supportive and professional work setting.

Interested Candidates Apply Now! To schedule your interview, directly Call / WhatsApp on the below-mentioned number.

Anshul - 99900 35672

📌 Customer Service Executive - BPO (Voice Process) (Gurugram)
🏢 WSNE Consulting
📍 Gurugram