We are seeking a dedicated and detail-oriented Customer Service Coordinator to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring customer satisfaction and supporting our sales team in achieving their goals. As a Customer Service Coordinator, you will be responsible for managing customer inquiries, providing timely responses, and coordinating with various departments to resolve issues effectively.

Key Responsibilities

- Serve as the primary point of contact for customer inquiries and support requests.
- Coordinate with the sales team to facilitate smooth sales processes and ensure customer needs are met.
- Maintain accurate records of customer interactions and transactions.
- Assist in the preparation of sales reports and documentation as needed.
- Collaborate with other departments to address customer concerns and improve service delivery.




- Provide feedback to management on customer trends and areas for improvement.

Required Skills

- Solid customer service skills with a focus on customer satisfaction.
- Experience in sales coordination and support.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proficiency in using customer relationship management (CRM) software and other relevant tools. If you are passionate about providing exceptional customer service and have a background in sales support, we encourage you to apply for this exciting opportunity to contribute to our team's success.

This job is provided by Shine.com

📌 Customer Service Coordinator (Thane)
🏢 veedee solutions
📍 Thane