Customer Representative Full Time Bengaluru Company: Vertex Job Location: Bengaluru, Karnataka, India Employment Type: Full time Experience Required: 1 - 2 years About the Role We are seeking a Customer Representative in Bangalore to enhance our customer service team. The ideal candidate will have 1 to 2 years of experience and should have completed their 12th y Responsibilities:nn1.

Customer Interaction: Engage with customers in person to address inquiries and resolve issues effectively and n2.

Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information to n3.

Issue Resolution: Handle customer complaints and provide solutions that meet their needs while adhering to company n4.

Documentation: Accurately record customer interactions and feedback to support service 5.

Team Collaboration:



Work closely with team members to ensure a seamless experience for customers and improve overall service quired Skills and Expectations:nnThe ideal candidate should possess robust communication skills, both verbal and written. Being patient and empathetic while dealing with customers is essential. A proactive problem-solver who can handle challenging situations with professionalism will succeed in this role.

We expect the candidate to be a quick learner, adaptable to changing needs, and capable of working effectively in a team workplace. A willingness to learn and grow within the company is significant for long-term success.

Experience 1 - 2 Years No. of Openings 20 Education 12th Pass Role Customer Representative Industry Type Call Centre / BPO / ITES / LPO Gender [ Male / Female ] Job Country India Type of Job Full Time (Night Shift) Work Location Type Work from Office Face Interview Location Bangalore marathalli .

Industry

BPO / Call Center

📌 Customer Representative Full Time Bengaluru
🏢 Vertex
📍 Bengaluru