ABOUT THE ROLE

Join us as a Customer Relationship Executive in Gurugram, Haryana, India. Full-Time, On-Site, joining within 60 days. You will maintain strong relationships with existing customers while handling their feedback and service requests. You are accountable for following up on pending issues, identifying retention opportunities, and keeping customer databases and CRM records accurate and up to date.

KEY RESPONSIBILITIES

1. Maintain relationships with existing customers.
2. Handle customer feedback and service requests.
3. Follow up on pending issues.
4. Identify opportunities for customer retention.
5. Maintain customer databases and CRM records.

REQUIRED SKILLS AND EXPERIENCE

1. Proven experience in customer relationship management or a similar client facing role.
2.



Strong communication and interpersonal skills.
3. Ability to handle feedback and resolve issues promptly.
4. Proficiency with CRM software and database management.
5. Detail oriented approach with valuable follow up abilities.
6. Comfort working in a fast paced On-Site environment in Gurugram.

WHAT WE OFFER We provide a collaborative workplace where you can contribute to groundbreaking experiential projects for government and private clients. You will join a certified organization that values innovation, professional growth.

📌 Customer Relationship Executive (Gurugram)
🏢 Tagbin Services
📍 Gurugram