Customer Master Data Management (MDM) Lead Company: PerkinElmer Job Location: India Employment Type: Full-time Experience Required: 6 - 10 years Key Responsibilities: Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation Lead Customer MDM operations, SLA/KPI management, and backlog prioritization Improve SAP Salesforce customer data flows and reimplement pushtoSAP processes Enable bulk account creation and standard onboarding workflows Establish data governance policies, stewardship model, and approval workflows Drive data quality dashboards and remediation initiatives Partner with Sales, Finance, Compliance, and Operations Coordinate MSP delivery and internal resources for execution Basic Qualifications Required Qualifications &





Experience 610 years experience in Customer MDM / CRM data governance Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar Experience managing hierarchies, data quality, and global customer onboarding Strong business partnering and leadership capability Preferred Characteristics Deep functional and technical understanding of MDM for large & complex organization Effective stakeholder and vendor management Continuous improvement mindset and solid sense of ownership. Along with managing day-to-day operational needs, be able to improve short-to-long term Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions. .

Industry

IT Services & Consulting

📌 Customer Master Data Management (MDM) Lead (India)
🏢 Perkinelmer
📍 India