Position- CRM Executive

- Location: Kolkata, West Bengal (On-site)
- Job Type: Full-time | Day Shift
- Eligibility:Female candidates only
- Experience: 1 – 4 Years

Key Responsibilities

- B2B Telephonic Calling: Make outbound calls to and handle inbound queries from wholesalers, distributors, and dealers.
- Order & Dispatch Coordination: Coordinate real-time updates regarding product availability, price quotes, billing, and shipment tracking with warehouse/logistics teams.
- Issue Resolution: Address merchant/distributor queries promptly to ensure seamless order fulfillment and high relationship retention.
- Data Management: Accurately update interaction logs, call outcomes, and client details in CRM software and maintain daily commercial activity reports.

Mandatory/Preferred Skills & Qualifications

- Communication:



Fluency in Bengali, Hindi, and English (verbal and written).
- Calling Acumen: Proven experience or robust comfort level with high-volume telephonic coordination/calling.
- Technical / Computer Skills: Hands-on working knowledge of MS Excel (spreadsheets, basic formulas) and CRM tools.
- Coordination Skills: Ability to multitask between phone calls, internal team follow-ups, and data entry.
- Education: Any Graduate / Diploma holder.

How to Apply

- Contact Person: Anibrata Das
- Email Resume to: [HIDDEN TEXT]
- Subject Line:Application for CRM Executive - Kolkata - [Candidate Name]

📌 CRM Executive (Kolkata)
🏢 eNexaHire
📍 Kolkata