Responsibilities:

- Manage a high volume of client communications (calls, cases, faxes, emails).
- Negotiate with clients to reduce aged balances and ensure smooth cash flow.
- Resolve complex client inquiries and billing disputes.
- Collaborate with internal teams to research and resolve issues.
- Administer the Billing Disputes Queue and investigate client requests promptly.
- Provide quarterly collectability analysis to support bad debt calculations.
- Respond to urgent client inquiries to prevent escalations.
- Explain contract terms and billing details clearly to clients.
- Prepare and submit credit approval requests; ensure timely processing.
- Ensure compliance with the Credit Authority Matrix.
- Keep management updated on all client escalations.

Qualifications & Skills:

- Bachelor's degree or equivalent experience.
- Experience in billing disputes, collections, or AR.
- Strong communication, analytical, and problem-solving skills.
- Ability to interpret contracts and reconciliations.
- Solid work ethic, adaptability, and ability to handle multiple priorities.

📌 Client Accounting Specialist (AR Dispute Representative) (Pune)
🏢 Veradigm India Private
📍 Pune