Location: Mumbai, Maharashtra

Organisation: A Leading Indian Services Organisation

Reporting To: CEO / Managing Director

About the Opportunity

We are representing a leading Indian services organisation with an extensive presence across the country and its corporate headquarters in Mumbai.

The organisation is looking to appoint a seasoned Chief Human Resources Officer (CHRO) who will lead its overall Human Resources function and play a strategic role in driving organisational effectiveness, people strategy and business growth.

This is a senior leadership opportunity for an experienced HR professional who can align the people agenda with business objectives while building a high-performance, future-ready organisation.

Key Responsibilities

- Strategic HR Leadership: Develop and implement the overall HR strategy in alignment with the organisation's business objectives and long-term growth plans.
- Organisational Development: Drive organisation design, workforce planning, manpower optimisation and organisational effectiveness across multiple locations.
- Talent Management: Lead leadership hiring, succession planning, talent reviews, career development and leadership pipeline initiatives.
- Performance Management: Establish and strengthen performance management frameworks, goal-setting processes, performance evaluation and reward mechanisms.
- Talent Acquisition: Provide strategic direction to the talent acquisition function, ensuring effective leadership hiring and workforce availability across the organisation.
- Compensation & Benefits: Oversee compensation strategy, salary structures, incentives,



rewards and employee advantages.
- Employee Engagement & Culture: Build a performance-oriented organisational culture, strengthen employee engagement and drive retention initiatives.
- Learning & Development: Establish leadership development, capability-building and organisation-wide learning initiatives.
- HR Operations & Governance: Ensure robust HR processes, policies, systems and compliance with applicable labour laws and statutory requirements.
- Employee Relations: Effectively manage employee relations, industrial relations wherever applicable, and sensitive people-related matters.
- HR Transformation: Drive HR technology adoption, process standardisation, automation and continuous improvement across the HR function.
- Leadership Partnership: Act as a strategic business partner to the CEO, business heads and senior leadership team on all people-related matters.

Desired Candidate Profile

- 18–25 years of overall experience in Human Resources, with significant experience in senior HR leadership positions.
- Proven experience in leading the HR function of a large, multi-location organisation.
- Experience in the services industry would be highly desirable.




- Strong understanding of business-driven HR strategy, organisation design and workforce planning.
- Demonstrated experience in building HR teams, processes and systems.
- Strong expertise in talent management, leadership development, succession planning and performance management.
- Experience in managing large and geographically distributed workforces.
- Excellent stakeholder management, leadership and communication skills.
- Ability to operate at both strategic and operational levels.
- A strong business orientation with the ability to influence senior leadership and drive organisational change.

Location & Mobility - Mumbai is the mandatory base location for this position.

Candidates must be willing to relocate to Mumbai if they are currently based elsewhere in India. This is a non-negotiable requirement.

Confidentiality & Search Process

This is a highly confidential senior leadership mandate being handled by First Quadrants.

- The identity of the organisation will not be disclosed at the initial stage of interaction.
- We assure prospective candidates of the utmost confidentiality throughout the engagement.
- The search process is expected to take approximately 6–8 weeks or longer, given the seniority and confidential nature of the position.
- Interested professionals are requested to connect directly with our search team for an initial confidential discussion.

Interested candidates may share their updated profiles or connect with the First Quadrants team to explore this opportunity.

📌 Chief Human Resources Officer (Mumbai)
🏢 First Quadrants
📍 Mumbai