05 Nov
|
LivSpace
|
Vijayawada
05 Nov
LivSpace
Vijayawada
Business Manager – Livspace Casantro
Location: Banjara Hills, Hyderabad, Telangana
Experience: 6–12 Years
Industry: Interior Design | Architecture | Home Interiors
Employment Type: Full-time
About the Role
Livspace Casantro is looking for an accomplished and result-oriented Business Manager to lead its design team and drive business performance.
The ideal candidate will have a strong background in interior design, team leadership, project management, and business development, with the ability to manage the complete project lifecycle while ensuring exceptional customer satisfaction.
This role requires a agile leader who can build high-performing design teams, improve operational efficiency, drive conversions, and ensure seamless project execution.
Key Responsibilities
1. Design Team Leadership
- Lead, manage, and mentor a team of Architects and Interior Designers.
- Drive team productivity, performance, and accountability.
- Recruit, onboard, train, and develop design talent.
- Strengthen the team's technical knowledge, design capabilities, and customer-handling skills.
2. Business & Funnel Management
- Own and manage the complete project funnel, from order booking to production readiness.
- Drive business conversion, order booking, and revenue targets.
- Monitor project progress, funnel health, and team performance.
- Identify bottlenecks and implement corrective actions to improve business outcomes.
3. Project & Operational Management
- Ensure timely movement of projects through design, approvals, and production readiness.
- Coordinate with production, operations, procurement, and installation teams.
- Maintain quality standards and ensure smooth project handovers.
- Resolve escalations and ensure timely project closures.
4. Customer Experience
- Drive exceptional customer satisfaction throughout the project journey.
- Maintain a customer NPS of 9+/10.
- Handle critical customer escalations and ensure effective resolution.
- Build strong customer relationships through proactive communication and ownership.
Desired Candidate Profile
- Diploma / Bachelor's / Master's degree in Interior Design or B.Arch.
- Minimum 6+ years of experience in interior design and project management.
- Mandatory experience in managing and leading a team of Architects / Interior Designers.
- Proven track record of successfully delivering at least 10 residential interior projects end to end.
- Strong understanding of residential interiors, design concepts, materials, and execution processes.
- Excellent business acumen, funnel management, and conversion capabilities.
- Strong leadership, communication, negotiation, and stakeholder management skills.
- Ability to manage multiple projects and drive teams towards business objectives.
Added Advantage: Experience in building, developing, and scaling design teams in a fast-growing interior design organization.
Key Success Metrics (KPIs)
- Business conversion and order booking.
- Design team productivity and performance.
- Project funnel management and production readiness.
- Customer satisfaction and NPS of 9+/10.
- Project quality, timelines, and operational efficiency.
- Team hiring, retention, and capability development.
Why Join Us?
- Opportunity to lead and scale a high-performing design team.
- Work in a fast-growing home interiors business.
- Drive business growth while delivering exceptional customer experiences.
- Build your leadership career in the interior design industry.
Interested candidates are invited to apply with their updated resume.
📌 Business Manager (Vijayawada)
🏢 LivSpace
📍 Vijayawada