Job Title: SALES EXECUTIVE CLIENT SOLUTIONS

DESIGNATIONREPORTS TOLOCATIONEMPLOYMENT TYPESales ExecutiveAVP Client SolutionsMumbai Full-Time

ABOUT LISTENLIGHTSListenlights is one of India's leading engineering and infrastructure organizations with over four decades of excellence in delivering mission-critical engineering solutions. We specialize in Data Centres, Critical Infrastructure, Commercial Buildings, Industrial Facilities, and Integrated MEP Services.

Driven by engineering excellence, innovation, and operational discipline, we partner with some of the world's leading organizations to build highly resilient, sustainable, and future-ready infrastructure.

At Listenlights, our culture is guided by our SOCH Values, which define how we work and make decisions every day:

Safety First

Ownership

Customer Centricity

Humility

Continuous Learning & Collaboration

We believe in creating an environment where our people take ownership, challenge conventions, and consistently deliver value to our customers.

POSITION PURPOSEThe Sales Executive will be responsible for driving business growth through proactive lead generation, customer acquisition, field engagement, relationship management, and opportunity conversion for Listenlights' Pharma & Semiconductor vertical. The role focuses on identifying prospective customers, initiating business conversations, securing qualified meetings, presenting engineering solutions, and supporting commercial closures.

The incumbent will build strong client relationships, maintain a healthy sales pipeline, and collaborate closely with Business Development, Estimation, Engineering, and Project teams to ensure a seamless transition from opportunity generation to project execution.

WHY JOIN LISTENLIGHTS?At Listenlights, you'll work on some of the most complex and mission-critical Data Centre projects in the region. We offer an environment that encourages innovation, accountability, collaboration, and continuous learning. If you are passionate about delivering engineering excellence and creating lasting value for customers, this is an opportunity to be part of a team shaping the future of critical infrastructure.

KEY RESPONSIBILITIES1. Lead Generation & Business Development

- Identify, target and engage prospective customers through field visits, networking, referrals, industry events and direct outreach.
- Generate qualified leads and develop a robust sales pipeline aligned with business growth objectives.

2. Customer Acquisition

- Convert prospects into qualified business opportunities through structured engagement, meetings and solution presentations.
- Support new customer acquisition across Pharma, Biotechnology, Cleanroom and Semiconductor sectors.

3. Relationship Management

- Develop and maintain strong relationships with prospective and existing customers.
- Build trust with client stakeholders to support long-term business development and account growth.

4. Customer Engagement

- Conduct regular client meetings, site visits and business presentations to understand customer requirements and strengthen market presence.
- Position Listenlights' engineering capabilities effectively through consultative discussions.

5. Sales Presentation & Proposal Support





- Prepare professional sales presentations, capability decks and proposal documents using Microsoft PowerPoint.
- Support proposal customization based on customer requirements and project opportunities.

6. Opportunity Management

- Follow up consistently on enquiries, meetings and business opportunities to maintain sales momentum.
- Coordinate internally to address customer queries and support proposal development.

7. Sales Pipeline & CRM Management

- Maintain accurate records of leads, customer interactions, meeting outcomes and opportunity status within CRM systems.
- Ensure disciplined pipeline management and forecasting.

8. Market Intelligence

- Monitor market trends, customer requirements, competitor activities and industry developments.
- Identify new business opportunities through continuous market research.

9. Sales Reporting

- Prepare periodic sales reports, pipeline updates, visit reports and activity summaries.
- Provide timely updates to reporting managers on sales performance and business opportunities.

10. Cross-Functional Collaboration

- Work closely with Business Development, Estimation, Engineering, Procurement and Project teams to support proposal preparation and opportunity conversion.
- Ensure smooth handover of awarded projects to execution teams.

KEY DELIVERABLES Qualified sales pipeline aligned with business targets. Increased customer acquisition and market penetration.

¢ High-quality client presentations and proposals.

¢ Timely follow-up and opportunity conversion.

¢ Solid customer relationships and engagement.

¢ Accurate CRM records and sales reporting.

¢ Effective market intelligence and account mapping.

¢ Improved meeting-to-order conversion ratio.

¢ Seamless coordination with internal stakeholders.

¢ Consistent achievement of assigned sales targets.

KEY PERFORMANCE INDICATORS (KPIS)

AreaKPILead GenerationNumber of Qualified Leads GeneratedCustomer MeetingsQualified Meetings ConductedConversionLead-to-Meeting &

- Meeting-to-Order Conversion RatioRevenueAchievement of Sales TargetsPipelineActive Pipeline Value &
- QualityCustomer EngagementNumber of Client Visits &
- MeetingsFollow-UpOpportunity Response &
- Follow-Up TimelinessPresentation QualityEffectiveness of Sales PresentationsCRMCRM Accuracy &
- Reporting ComplianceCustomer SatisfactionRelationship Quality &
- Client Feedback

EDUCATIONMandatory

¢ Bachelors degree in business administration, Marketing, Commerce, Management or a related discipline.

Preferred Certifications

¢ Sales & Business Development Certifications.

¢ CRM, Presentation Skills or Customer Relationship Management Certifications.

EXPERIENCE (MANDATORY)¢ 23 years of experience in Sales, Business Development, Client Acquisition or Customer Relationship Management.

¢ Proven experience in lead generation,



customer engagement and opportunity conversion.

¢ Exposure to field sales and target-driven business environments.

¢ Experience preparing and delivering business presentations and sales proposals.

¢ Experience with CRM systems and sales pipeline management will be an advantage.

¢ Exposure to Engineering, Construction, Industrial or B2B solution selling will be preferred.

MANDATORY REQUIREMENTS

Candidates must demonstrate successful experience in:

¢ Lead generation and customer acquisition.

¢ Field sales and business development.

¢ Client relationship management.

¢ Sales presentations and proposal preparation.

¢ CRM and opportunity tracking.

¢ Target-driven sales performance.

¢ Cross-functional coordination during the sales lifecycle.

Technical CompetenciesBehavioural CompetenciesBusiness DevelopmentOwnership & AccountabilityLead GenerationCustomer CentricitySales PresentationsCommunication SkillsCRM & Pipeline ManagementRelationship BuildingMicrosoft PowerPointInitiative & ProactivenessMarket ResearchCommercial AwarenessProposal SupportCollaborationCustomer EngagementResilience & PersistenceSales ReportingAdaptabilityMicrosoft Office SuiteContinuous Learning

SUCCESS MEASURESWithin the first 12 months, the incumbent is expected to:

¢ Build and maintain a healthy pipeline of qualified business opportunities.

¢ Achieve assigned sales, customer acquisition and revenue targets.

¢ Improve lead conversion through structured customer engagement and timely follow-up.

¢ Deliver skilled client presentations and support successful proposal submissions.

¢ Develop trusted relationships with prospective and existing customers.

¢ Maintain accurate CRM records and sales reporting.

¢ Strengthen Listenlights' market presence through proactive field engagement.

¢ Collaborate effectively with internal teams to ensure successful opportunity conversion and project handover.

SELECTION PROCESSOur selection process is designed to identify professionals who possess strong technical expertise, commercial acumen, leadership capability, customer orientation, and alignment with Listenlights' SOCH Values.

StageAssessmentConducted ByStage 1SOCH & Culture Assessment Evaluation of Ownership, Customer Centricity, Humility, Collaboration, communication style and organizational fit. Stage 2Sales & Business Development Assessment Assessment of lead generation, customer acquisition, consultative selling, communication skills, presentation capability and business development aptitude. Stage 3Commercial Assessment Evaluation of customer handling, negotiation ability, CRM discipline, pipeline management, sales reporting and commercial awareness. Stage 4Behavioural Assessment (Psychometric Evaluation) Assessment of resilience, initiative, emotional intelligence, learning agility, collaboration and customer orientation. Stage 5Behavioural Interview (STAR Method) Assessment of Ownership, Communication, Customer Focus, Relationship Building, Problem Solving, Initiative and alignment with SOCH Values. Stage 6Leadership Interview Assessment of business potential, professional maturity, cultural fit, career aspirations and long-term growth potential within the Client Solutions function.

📌 Business Development Executive (Mumbai)
🏢 Listenlights
📍 Mumbai