Key Responsibilities

- Make a high volume of outbound calls to potential and existing hostel owners.
- Verify hostel details, including facilities, pricing, and availability, ensuring accuracy in listings.
- Assist new hostels in the listing process by guiding them through documentation, form filling,

and updating their profiles on our platform.
- Provide detailed explanations of our platform's benefits and answer any inquiries from hostel

owners or managers.
- Follow scripts and procedures to convert leads into recent hostel listings or verification

updates.
- Handle customer inquiries, complaints, and concerns promptly and professionally.
- Follow up on leads generated through marketing campaigns and inquiries from the platform.




- Ensure all listing details are up-to-date and confirm verification of hostels every 2-3 months.
- Achieve daily, weekly, and monthly call and lead generation targets.

Requirements

- Prior experience in telecalling or customer service is an advantage.
- Strong verbal communication and interpersonal skills.
- Ability to handle a large volume of calls and maintain a high level of accuracy in hostel

verification and listings.
- High attention to detail, especially when verifying hostel information and managing new

listings.
- Self-motivated with the ability to work independently and meet deadlines.

Skills: customer,communication,multitasking

📌 BUSINESS DEVELOPMENT ASSOCIATE (Ernakulam)
🏢 Find My Hostel
📍 Ernakulam