We are seeking enthusiastic individuals for the role of BPO Trainee. This position is ideal for fresh graduates looking to start their careers in the dynamic field of Business Process Outsourcing (BPO). As a BPO Trainee, you will be responsible for handling customer interactions, providing support, and ensuring customer satisfaction through effective communication.

Key Responsibilities

- Engage with customers via voice calls to address inquiries and provide information about products and services.
- Assist in resolving customer issues and complaints in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and improve customer experience.
- Participate in training sessions to develop skills and knowledge relevant to the BPO industry.

Required Skills





- Strong verbal communication skills with a clear and pleasant speaking voice.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic understanding of customer service principles.
- Willingness to learn and adapt to new processes and technologies.
- A positive attitude and a commitment to delivering excellent service. This is a great opportunity for freshers to gain valuable experience in the BPO sector and develop their skilled skills. If you are a motivated individual looking to kickstart your career, we encourage you to apply for this position.

Industry

Education / Training

Department

Technical / Process Training

📌 BPO Trainee (Kanpur)
🏢 Sharda Consultancy Services
📍 Kanpur