05 Nov
|
JobShop
|
Bengaluru
Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru) Company: JobShop Job Location: Bengaluru, Karnataka, India Employment Type: Full time We are hiring Customer Support Executives for an International Voice Process. The role involves handling inbound customer calls, verifying customer and account details, resolving queries related to orders, billing, and basic troubleshooting, while delivering an excellent customer experience.
Location: Bengaluru Shift: Rotational (UK Evening / US Night / APAC Day) Salary: Up to 5.5 LPA Eligibility: Freshers & Experienced Candidates Welcome Key Responsibilities Handle inbound calls from international customers Verify customer and account information accurately Resolve queries related to orders, billing, and basic troubleshooting Maintain accurate customer records and update CRM Meet performance metrics such as CSAT, AHT,
and Quality scores Requirements Excellent English communication skills Solid listening and problem-solving abilities Basic computer knowledge and typing skills Comfortable working in rotational shifts and week-offs Customer-focused attitude Preferred Skills Prior International Voice/BPO experience Neutral accent Knowledge of CRM tools Interview Process HR Screening Communication Round Operations Round Offer Key Skills International Voice Process, Customer Support, Inbound Calling, English Communication, CRM, CSAT, AHT, Customer Service, BPO, Call Center Interested candidates can contact: Vishal-hidden_mobile / hidden_mobile / hidden_mobile or visit Our Website Which is jobshop.ai OR Come direct to Jobshop which is: Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://share.google/GP8tGHLFhIuYPrZRY .
Industry
BPO / Call Center
📌 Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru)
🏢 JobShop
📍 Bengaluru