Role: Atlassian Engineer

Location: Bangalore | [Remote]

Employment type: Permanent

Experience: 7+ years

About the role

You will join the Engineering and Technology team and work under the lead Atlassian Engineer. You will deliver a consistent, well-governed use of the Atlassian suite (Jira, Jira Service Management and Confluence) across the firm. The goal is clear visibility into how assets and resources are used, and better reporting, analytics and management decisions.

Key responsibilities

- Support the Atlassian strategy for JSM, Jira and Confluence, and lead tactical initiatives.
- Integrate Atlassian with other enterprise systems such as Copilot, Datadog, Power BI and Box.
- Own Atlassian Cloud administration: identity and access, security policies, audit logging, data classification and compliance controls.
- Make sure production changes follow the Change Management process, and provide compliance evidence on time.
- Define and document services delivered on Atlassian, such as incident, project, change and knowledge management and workflow automation.
- Set and enforce best practices and governance aligned with ITSM and ITIL.
- Gather requirements and build automated workflows, forms, portals, reports and dashboards.
- Manage the Atlassian support queue and meet SLAs for incidents and service requests.

Required qualifications

- 4+ years of experience implementing and managing the Atlassian suite.
- 2+ years leading the use of Jira, Confluence and/or JSM in small to mid-sized companies.
- Bachelor’s degree in IT or equivalent experience.
- Atlassian Certified Professional (ACP) in JSM, Jira or Confluence Administration.
- ITIL Foundation certification.
- Solid communication skills and the ability to prioritise in a fast-paced setting.

Preferred qualifications





- 2+ years of engineering experience in each of JSM, Jira and Confluence.
- Atlassian Cloud Organization Admin, Jira Administration for Cloud, and Confluence Administration for Cloud.
- ITIL Specialist or Strategist.
- Proficiency in Microsoft Office, and strong attention to detail.

About US: Thank you for expressing interest in a career with TEKsystems Global Services (TGS). At TEKsystems Global Services, we believe in lasting careers with room to run. Giving our people limitless opportunity to make an impact and enable the world’s largest companies to transform how they do business.

We’re the professional services division of TEKsystems, accounting for over $1 Billion in revenue. We’re one of India’s fastest growing full-stack services companies, with about 5500 full time employees across the globe of which 2000 are in India (Bangalore and Hyderabad). TGS operates through multiple solution centers across North America, EMEA and APAC, including locations like Dallas, Redmond, Bloomington, Baltimore, Maryland, Europe (Amsterdam, London), Canada (Montreal), and Philippines (Manila).

To support key areas of our growth, we acquired two companies to join our family. One North, a full-service digital agency and 1Strategy a premiere AWS service provider. Through One North we’re able to help our customers elevate their customer, brand and UI/UX experiences. And,



through 1Strategy, we’re able to ensure our customers can take full advantage of the complete AWS solutions portfolio.

Certifications

Joining the elite team at TEKsystems Global Services, gives you runway to grow with us. Upskill faster. Surpass your peers. Even earning certifications:

- ISO 27001
- HITRUST Certification
- PCI DSS Certification
- HIPPA Compliance
- PMP certified Project Managers

Partnership The world’s leading technology and software providers partner with us because of our scale, full-stack capabilities and speed—giving you the room to specialize and sharpen your skills on the most innovative platforms and game-changing technology .

- Amazon Webservices Advanced Consulting Partner
- Microsoft Gold Partner
- Google Cloud Premier Partner
- Other top partnerships – Snowflake, RedHat, Oracle platinum partner, Salesforce Gold partner, ServiceNow Managed Service Provider and reseller, MuleSoft, Tableau system Integrator, SailPoint Systems, Cloudera Specialized, Hortornworks Community Partner

TGS offers a wide range of IT services including but not limited to delivering high end business consulting services and building applications. This is done through multiple centers of excellence including:
- Data Analytics
- Data Insights
- Enterprise Integration
- Enterprise cloud application (Salesforce and Oracle)
- Transformation Operation Management
- Continuous Development
- Continuous Testing
- Transformation Devops Cloud

For more details, please visit us on https://www.teksystems.com/ https://www.teksystems.com/en-in/services https://www.teksystems.com/careers-in-india https://www.linkedin.com/company/teksystems-global-services-india/mycompany/

📌 Atlassian Engineer (India)
🏢 TEKsystems Global Services in India
📍 India