Job Summary
Overall 1+ years of team handling experience. Knowledge and/or experience in Retirement Service. Especially knowledge in Distributions such as Hardship withdrawals, QDRO, RMD, In-service distributions, Death, loans or experience in processing 401K contribution, loan repayments etc.
Process Requirement
- Valid Passport
- Graduation
- Flexibility in shifts
- 7 years overall exp and minimum 2 years of team managers exp(managing team managers)
Years of experience needed – 7 Years.
Skills/Domain required:
1. People and Client Management
2. SLA and Team Management
3. Good communication and decision-making skills
4. MS Office and Reporting skills
5. Time management skill
6. Cooperative and team player
7. Ability to motivate the team
8.
Critical thinking skills as well as emotional intelligence
9. Ability to deal with disciplinary/conflicting situations
10. Ability to perform under pressure
11. Effective task management and organized
12. Industry certifications (ASPPA RPF) will be added advantage.
Process Requirement:
- Valid Passport
- Graduation
- Shift – Night (Flexible)
- Team Handling Experience – Minimum of 2 years
- Domain – Should have in-depth knowledge (Knowledge on Retirement services will be an added advantage)
📌 Assistant Manager- Operation Complex (Pune)
🏢 Mphasis
📍 Pune