Assistant Manager / Executive – Technical Support (Drives & Automation)

About the Role

We are seeking enthusiastic and driven candidates to join our Technical Support Drives & Automation team. You will be responsible for providing application engineering, technical support, commissioning and servicing of electronic products, while ensuring timely resolution of customer issues. The role requires a proactive approach to troubleshooting, application development, and delivering reliable technical solutions to customers and internal teams.

Role Locations: Chakan (Pune)

Responsibilities

- Service visit to customer site for commissioning of inverters.
- Online (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics.
- Onsite service of SEW’s electronics products and resolving the complete problem in time.
- Maintaining Service documentation for all Service conducted.
- First line of contact for Germany on information related to application & technical support of electronics products – (Jointly Manager D&A;).




- Application engineering – Developing current application’s for complete drive management-(jointly Manager D&A;).
- Assisting the repair department on Critical issue/ crisis situation.
- Technical support for switching cabinets through local vendors according to the customer requirement.
- Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance/ calibration of the same.
- Training on & off the customer site and SEW employees on service and application development.
- Maintenance of Quality Manual System

Qualifications

- Education: BE/B.Tech - Electrical (EE), Electrical & Electronics (EEE), Instrumentation engineering from reputed institute. (Other branches, please excuse)
- Experience: 5+ years in similar role handling VFD, Servo motors, PLC programming for customer applications.
- Essential Skills: Service or maintenance in drives and automation products. Good Communication

We look forward to your application!

📌 Assistant Manager/Executive – Technical Support (D&A) (Chakan)
🏢 SEW-EURODRIVE India Private
📍 Chakan