Team Lead Application Support:----

Total Experience: 10 years

Relevant: 6+years and 2 years exp team handling

Location: Bangalore

- Good verbal and written communication skills.
- Min 2 years experience of( handing the team )
- Strong knowledge of SQL, including writing basic to intermediate queries (SELECT, JOIN, GROUP BY, Subqueries, UPDATE, DELETE, etc.).
- Good troubleshooting and analytical skills to identify, isolate, and resolve application issues.
- Understanding of application support processes, including Incident, Problem, and Change Management.
- Basic knowledge of Windows/Linux operating systems.
- Ability to analyse application logs and database errors.
- Basic understanding of web servers (IIS/Apache/Tomcat) and application architecture.
- Knowledge of APIs, REST services,



and related troubleshooting tools will be an added advantage.
- Experience in production support and SLA-based incident handling.
- Ability to handle critical production incidents with confidence and ensure timely resolution.
- Robust sense of ownership candidates should take end-to-end responsibility for issues assigned to them, coordinate with internal teams as well as external vendors wherever required, perform continuous follow-ups, and drive the issue to closure rather than only forwarding or escalating it.
- Ability to provide regular updates to stakeholders and ensure effective communication until the issue is fully resolved.

📌 Application Support Team Lead _ Bangalore (Bangalore Rural)
🏢 Clover Infotech
📍 Bangalore Rural