ROLE SUMMARY :-

TrueBlue is looking for an Application Support Coordinator II to provide Level 2 support for recruitment applications and HR systems. This role will be responsible for troubleshooting user issues, supporting system operations, coordinating escalations, and assisting with user training to ensure an productive recruitment process.

ESSENTIAL DUTIES and RESPONSIBILITIES :-

- Provide Level 2 support for recruitment applications and HR systems.
- Troubleshoot login, workflow, access, and application-related issues.
- Coordinate with support teams for issue escalation and resolution.
- Monitor support tickets and ensure timely resolution of user requests.
- Support recruiters and hiring managers with application-related queries.




- Maintain system documentation and knowledge base resources.
- Monitor application performance and identify opportunities for process improvement

QUALIFICATIONS:-

- Bachelor's degree.
- 3-5 years of experience in application support, helpdesk, HR systems, or a related role.
- Basic understanding of HR systems, Applicant Tracking Systems (ATS), or enterprise applications.
- Strong problem-solving and troubleshooting skills.
- Good communication and stakeholder management skills.
- Proficiency in Microsoft Office tools.

📌 Application Support Coordinator-II (Gurugram)
🏢 Trueblue
📍 Gurugram