Responsible for managing customer accounts, ensuring timely collection of receivables, maintaining accurate records, and minimizing overdue balances. Acts as the liaison between the company and clients to resolve billing and payment issues.
Key Responsibilities
Scan Credit Invoices, maintain record.
Monitor aging reports and identify overdue accounts.
Maintain debtor ledger and reconcile accounts regularly with the help of finance Team.
Follow up with debtors through structured communication (calls, emails, Watsapp)
Negotiate payment schedules when required, ensuring compliance with company policy.
Escalate chronic defaulters to management/legal team.
Prepare monthly collection reports.
Coordinate with sales and finance teams to resolve disputes.